December 11, 2016

Are you ready for TLS 1.0 being disabled?

On March 4, 2017 Salesforce are deactivating the TLS 1.0 encryption protocol.  TLS = Transport Layer Security, used to provide secure connections between client applications and servers.  TLS 1.0 has a number of known vulnerabilities and is gradually being phased and replaced with TLS 1.1 […]

December 11, 2016

Contacts with multiple Accounts

Have you experienced the problem where you have a contact that has multiple roles with different accounts?  They may be a CEO of one company and on the board of several others.  Instead of creating duplicate contacts for the different roles, you can now configure […]

December 11, 2016

FREE Salesforce Administrator training course

Everything you need to get certified in Salesforce Administration.  The price is right too, it’s FREE!  Over 250 students have passed the official Certified Salesforce Administrator exam by studying here.  Our course material and Study Guide helps you get organised with a week by week […]

December 10, 2016

Customised Report Types = Easier Reports

Report Types are the selections that are presented when you create a new report in Salesforce.  They represent a view of the objects that you require to produce a report.  For example you may have a report type “Students with Enrolments in Courses” which may […]

December 10, 2016

Prepare your sandbox for the Spring 17 preview

The Spring 17 release of Salesforce is coming in January.  To prepare your sandbox to receive the preview of this release, you may need to refresh it before January 5th.  Read more about preparing your sandbox(es) here in this blog post from Salesforce.

December 9, 2016

Unlimited field history tracking

Salesforce limits tracking changes to a maximum of 20 fields per object. If you want more, install this great FREE App Ultra Field History tracker and have unlimited fields with the ability to filter, report and extract the changes. Thanks to Cloud my Biz for […]

December 9, 2016

Connect Google Drive to Sales Cloud

Using Files Connect for Google Drive, you can seamlessly connect files stored in Google Drive to your Salesforce records.  Link files to records, share in Chatter and @mention your colleagues.  Take a look at this video to see it in action. Step by step instructions on […]

December 9, 2016

Play audio attachments directly within Salesforce

Now you you can play audio attachments within Salesforce without downloading and opening in an external media player.  This FREE App is delivered as an unmanaged package so you can modify to suit your needs. Thanks to Cloud my Biz – App of the Week for this […]