Month: December 2016

New Salesforce Certifications for 2016

Salesforce Ben provides a great article on new certifications introduced by Salesforce in 2016.

New certifications include:

  • Community Cloud Consultant
  • Marketing Cloud Consultant
  • Data Architecture and Management Designer
  • Development Lifecycle and Deployment Designer
  • Identity and Access Management Designer
  • Integration Architecture Designer
  • Mobile Solutions Architecture Designer
  • Sharing and Visibility Designer

Read Ben’s summary here or get the full details on all certification from Salesforce University.

Salesforce Superbadges: Prove your Skills!

Salesforce has some advanced level badges called Superbadges that challenge you to take what you’ve learned and apply it to advanced, real-world business requirements. These are much more difficult than the standard badges and you have to do a fair bit of your own analysis to determine what has to be done to complete the badge requirements. Note: These are not easy to complete. The estimate of 4-6 hours to complete each Superbadge is very optimistic.  If you run into problems you can realistically expect to spend 3-4 times as long to complete some of these challenges.

There are currently four Superbadges available:

Top 10 Winter ’17 Features

Salesforce Weekly provides a great list of their top 10 features in the Winter ’17 release of Salesforce.

Lightning Apps and Navigation

  1. Lightning Login
  2. Reusable Processes
  3. Spread the News with Chatter
  4. Live Chatter comments
  5. Inline editing in Lightning
  6. Field level help in Lightning
  7. Filter reports with relative dates in Lightning
  8. Actions that launch Lightning Components
  9. Flows with a Lightning skin

Read the full roundup here.

Who or What is Salesforce Einstein?

In his blog, Nitin Gupta from the New Delhi Salesforce Developer User Group explains what Salesforce Einstein is all about.

Einstein ensures that AI systems do what people actually wants it to do; With Einstein, Salesforce became smartest CRM in the world.

He explains how Einstein is built into all the Salesforce cloud based products.

Read more here on his blog.

Learn Lightning: Setup

Gillian Bruce from Salesforce takes us on a quick tour of the standard tasks that Administrators do every day but she does this using Lightning Experience.  Navigating setup, using the Carousel in Setup Home, Searching, the Lightning Object Manager and Managing Users, Data and Email settings.  A must see for all Admins learning Lightning.

Check out Gillian’s article here.

Are you ready for TLS 1.0 being disabled?

On March 4, 2017 Salesforce are deactivating the TLS 1.0 encryption protocol.  TLS = Transport Layer Security, used to provide secure connections between client applications and servers.  TLS 1.0 has a number of known vulnerabilities and is gradually being phased and replaced with TLS 1.1 and/or TLS 1.2.  Every connection to Salesforce whether it be from a web browser, email client or a 3rd party application must use TLS 1.1 or 1.2 after 4 March 2017 or will be refused connection.

If you are the administrator of a Salesforce org, you need to start preparing now or your user connections may be impacted.

  1. Read up on what you need to know and do now here in this Salesforce Knowledge article.
  2. Write a report to alert you to any incoming TLS 1.0 connections that are connecting to your org so you can identify any non-compliant clients you may have missed.  Go here for : How to write the report 

Contacts with multiple Accounts

Have you experienced the problem where you have a contact that has multiple roles with different accounts?  They may be a CEO of one company and on the board of several others.  Instead of creating duplicate contacts for the different roles, you can now configure multiple relationships.  This short video from Salesforce Docs explains all. Supported in both Lightning Experience and the Classic User Interface.

Go here to view the video on YouTube.

FREE Salesforce Administrator training course

Everything you need to get certified in Salesforce Administration.  The price is right too, it’s FREE!  Over 250 students have passed the official Certified Salesforce Administrator exam by studying here.  Our course material and Study Guide helps you get organised with a week by week plan and tips on how to review your progress.  We even have a formula to determine when you are ready for your exam so you WILL pass the first time.

Go here: